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Privacy Policy

Privacy Notice

At The Permit Queen, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and in compliance with applicable laws. This Privacy Notice describes how we collect, use, disclose, and safeguard your personal information in accordance with Florida state laws and federal privacy regulations, including the Florida Information Protection Act (FIPA) and relevant federal guidelines.

Information We Collect

We collect personal information in the course of providing our permitting and violation removal services. This information may include:

  • Contact Information: Name, address, email, phone number.

  • Project Information: Details related to permits, violations, and relevant property or business data.

  • Payment Information: Credit card details or other payment methods for service transactions.

How We Use Your Information

We use your personal information to:

  • Process and manage your permitting and violation removal requests.

  • Communicate with you regarding updates, reminders, or changes related to your services.

  • Improve our services based on your feedback and usage patterns.

  • Comply with legal, regulatory, and contractual obligations under Florida law, federal law, and industry standards.

  • Service Testimonials and proof of quality work.

How We Protect Your Information

We employ administrative, technical, and physical safeguards to protect the personal information we collect. Our security measures are designed to prevent unauthorized access, use, or disclosure of your personal information. We use secure encryption technologies for data transmission and storage. Our staff members are trained on maintaining confidentiality and handling sensitive information appropriately.

Sharing Your Information
 

  • We do not sell, trade, or otherwise disclose your personal information to third parties except in the following circumstances:

  • Service Providers: We may share data with trusted third-party vendors or contractors who help us provide our services (e.g., payment processors, legal advisors). These parties are contractually required to maintain the confidentiality of your information.

  • Legal Requirements: We may disclose information if required by law, such as to comply with a subpoena, court order, or regulatory requirement under Florida law, federal law, or other legal obligations.

  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of that transaction.

Your Privacy Rights

Under Florida's Florida Information Protection Act (FIPA) and federal privacy laws, you have the right to:
  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete personal information.
  • Deletion: Request the deletion of your personal data, subject to certain legal exceptions.
  • Opt-out: Request that we stop using your data for certain purposes, including marketing or communications.
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